How to Find a Refund Report on Amazon Seller Central

If you’re an Amazon seller, you know that refunds are a natural part of the business. However, keeping track of these refunds can be difficult if you don’t know where to look. Fortunately, Amazon Seller Central provides a way to find a refund report so you can easily track refunds and reconcile them with your accounting records. In this article, we’ll go through step-by-step instructions on how to find a refund report on Amazon Seller Central.

Step 1: Log in to Amazon Seller Central The first step is to log in to your Amazon Seller Central account. If you don’t already have an account, you’ll need to create one. Once you’ve logged in, you’ll be taken to the homepage of your Amazon Seller Central account.

Step 2: Navigate to the Reports section Next, you’ll need to navigate to the Reports section of your Amazon Seller Central account. To do this, click on the “Reports” tab located in the top navigation bar. This will take you to the Reports Dashboard.

Step 3: Choose the “Payments” tab Once you’re on the Reports Dashboard, you’ll see a list of report categories on the left-hand side of the page. Look for the “Payments” tab and click on it. This will take you to the Payments Reports page.

Step 4: Select the “Transaction View” report On the Payments Reports page, you’ll see a list of available reports. Look for the “Transaction View” report and select it. This report will show you a detailed list of all transactions on your account, including refunds.

Step 5: Choose the date range for your report After selecting the “Transaction View” report, you’ll need to choose the Account Type (Transaction type electronic or COD), and Transaction Type (Refund) date range for your report. You can select a specific date range or use one of the preset options, such as “Last 7 Days” or “Last 30 Days”. Choose the date range that you want to view and click “Generate/Update”.

Step 6: Download the report Once you’ve generated the report, you’ll see a table with all of your transactions for the selected date range. To download the report, click on the “Download” button located in the top right-hand corner of the page. You can choose to download the report in CSV or XLS format.

Step 7: Reconcile the report with your accounting records Now that you have the refund report downloaded, you can use it to reconcile your accounting records. Review the report and make sure that all refunds have been properly processed and accounted for in your books. If there are any discrepancies, you’ll need to investigate further to determine the cause.

Step 8: Take action on any issues If you find any discrepancies or issues with the refund report, you’ll need to take action to resolve them. This may involve reaching out to Amazon support or adjusting your accounting software.

In conclusion, finding a refund report on Amazon Seller Central is a straightforward process that can be completed in just a few steps. By regularly reviewing your refund report, you can ensure that your accounting records are accurate and up to date, which is essential for running a successful Amazon business.